Report

Solving the UK’s tech productivity puzzle: report

The mid-market powers the UK’s economy but today stands at a crossroads. The challenges of budgets, talent shortages and differing viewpoints on how to speed up IT strategy decisions endanger its growth.

We surveyed 650 decision-makers across the UK’s mid-market to understand their IT priorities and challenges. Our research reveals a breadth of opinions on the capability of people and technology to deliver the productivity gains they need, and where they look for trustworthy advice.  

Download the report to find out more about how leaders are approaching the tech productivity puzzle.

Download our mid-market tech report

Our research consulted business and IT leaders from organisations ranging from 5-500 employees, with revenues between £2 million and £250 million. It covers a spectrum of hot mid-market topics, including:

  • How SMEs manage increased demand and workload
  • Where IT budget is currently being spent
  • Which are the biggest concerns currently slowing IT decisions
  • How AI, automation and integration are viewed by different parts of the business
  • What sources of tech advice are most trusted

Download the report to explore these revealing insights into mid-market’s technology investments.

Insights from the report: some highlights

Headline findings from the research include:

  • Budget constraints are the biggest blocker to IT strategy
  • 54% of business leaders see AI and automation as a game-changer
  • 50% of all midmarket organisations see data integration as a tech priority
  • 47% of CFOs favour simply “extending working hours” to deal with increased IT demand
  • CTOs consult a wider range of advice sources than any other decision-making role.

“In a testing climate, SMEs understand that they need to find more efficient ways to work. But it’s hard to decide on, let alone commit to, the technology investments that will make this a reality. There’s never been more information out there about the power of technology. What businesses need is unbiased, practical advice that cuts through the hype.”

Dominic Ball, Managing Director and Co-owner, Thinc

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Download ‘Solving the UK’s tech productivity puzzle’

Read the full report for a comprehensive picture of the priorities and challenges facing the UK mid-market’s IT decision-makers.

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