Case study

Energy Assets – efficiency on a national scale

Energy Assets needed an ERP that could cope with fast and complex expansion. Our work together has created a solution, based on Sage 200 and Sicon modules, that can scale readily with their needs.

Technology
An ERP tailored for fast growth
Manufacturing
Stock level updates cut from days to 15 minutes
Global icon
Over a decade of collaboration

Background

Energy Assets is a multi-utility service provider serving the whole of the UK. Since installing its first meter in 2005, it has grown into a group that includes data, networks construction and Net Zero projects, providing meter-to-main solutions to some of the nation’s biggest brands and public sector bodies.

Our relationship with Energy Assets extends back more than a decade, helping the business move from Sage 50 to the more scalable enterprise resource planning (ERP) capabilities of Sage 200. During this time, Richard Hall came on board and has built a skilled IT team, but he’s continued to put his trust in Thinc when it comes to ERP.

Challenges

The challenge was to deliver a consolidated ERP solution for a multi-company environment which supports finance and logistics functions with specific industry-related projects requirements, while ensuring governance, control and ease of use.

One of Richard’s initial priorities on joining was to help with the transition of a number of businesses that had been acquired on to one system. But back then, he recalls, Sage 200 was largely used primarily for its financial management capabilities. A range of additional solutions were in use across the group, making it hard to get a quick, clear and consistent picture of operations.

Requirements

As Energy Assets grew, it decided to bring all its logistics, which has been outsourced, back in house. The group now needed a way to manage all stock processes in one place.

Richard and the team came to us to discuss their needs, and we worked closely with them and our partners at Sicon to scope out their requirements. As the years have progressed, and Energy Assets has brought more companies under its umbrella, the needs have continued to evolve – but one constant is the requirement to make the business run as efficiently as possible.

“The consultancy has been fantastic, the account management is well structured, and the technical support is great – the response times are always within the SLA. All around, everything at Thinc is working for me.”
Richard Hall
Head of IT Systems, Energy Assets

Solution

How Energy Assets uses Sage 200 today is very different to when it was first adopted as a largely financial tool. We have been able to extend the capabilities of Sage 200 through the addition of Sicon’s modules for projects, barcoding, warehousing, distribution, approvals and document automation.

We’ve also helped streamline operations by integrating other systems the group relies on into the ERP. This has helped key processes to be automated – for example, stock requests by engineers in the field are now taken from the inventory almost immediately, rather than being manually tackled as an admin task later on.

Results

No data was found

We’ve helped Energy Assets move from having multiple systems running across its different businesses to managing it all in one tailored ERP, built upon Sage 200 and enhanced by Sicon, and integrated with its other solutions.

Richard cites the automatic stock updates as a prime example of the efficiencies the group now enjoys, reducing a task that could take days to complete to 15 minutes. He also appreciates the flexibility and responsiveness of our support, and the proactive nature of our account management through our quarterly meetings.

Looking ahead, as Energy Assets continues to broaden its portfolio, Richard is not standing still. He’s looking forward to seeing how Sage Web Screens evolves to support an increasingly mobile workforce, and what further enhancements will be coming to business systems aided by AI and automation.

We’re delighted to have the trust of Richard and his team, and we look forward to working together as Energy Assets continues to push the envelope for innovative, sustainable utilities in the UK.

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